Privacy Policy
Effective Date: June 1, 2026
1. Introduction
Trekbooker respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use Trekbooker.
2. Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Business information
- Booking information
- Support requests
- Communications
Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage data
- Cookies
- Analytics information
3. Payment Information
Payments are processed by Stripe.
Trekbooker does not store complete credit card numbers.
Payment information is handled in accordance with Stripe's privacy and security standards.
4. How We Use Information
We use information to:
- Provide services
- Process bookings
- Process payments
- Prevent fraud
- Improve the Platform
- Send notifications
- Respond to support requests
- Comply with legal obligations
5. Sharing Information
We may share information with:
- Stripe
- Hosting providers
- Analytics providers
- Email providers
- Professional advisors
- Government authorities when legally required
We do not sell personal information.
6. Data Retention
We retain information as long as reasonably necessary for:
- Business operations
- Legal compliance
- Fraud prevention
- Tax obligations
- Dispute resolution
7. Security
We implement commercially reasonable security measures.
However, no method of storage or transmission is completely secure.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access personal information
- Correct inaccurate information
- Delete information
- Restrict processing
- Request data portability
To exercise these rights, contact support@trekbooker.com.
9. Children's Privacy
The Platform is not intended for children under 13 years of age.
10. International Users
Information may be stored and processed in the United States.
By using the Platform, you consent to such processing.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the Platform constitutes acceptance of revised policies.